Hardware and Upgrade Support

About This Course

Have you ever wondered what goes on inside your computer or wished you could fix a technical problem yourself? In today's world, when a computer slows down or a component fails, it can stop you from getting work done. When hardware fails, IT support specialists are the experts who diagnose and resolve the issue.

In this course you will learn the core skills that IT support specialists use every day. You will learn to troubleshoot common hardware problems, from a faulty power supply to a failing hard drive. We will guide you through common safety procedures, show you how to identify the purpose of every port and cable, and give you practical experience installing and upgrading key components like memory (RAM) and storage drives to boost system performance. By the end of this course, you will be able to perform basic hardware repairs, maintenance, and upgrades to ensure optimal functionality for end users.

Whether you're aiming for an entry-level IT role or simply want to be able to solve your own tech problems, this course provides the foundational skills you need.

Hardware and Upgrade Support Introduction

Module 1: Troubleshooting Common Hardware Issues

Module 2: Common Hardware Upgrades